Shipping policy

Shipping Policy

At Meta Lux Jewelry, we are committed to delivering your order safely and efficiently.

Orders may require up to 2 weeks for processing before shipment.

This includes:

Processing times may vary depending on product demand and production requirements.

Customers will be notified if there are unexpected delays.

Shipping costs are calculated at checkout based on your location and selected shipping method.

For heavier jewelry items, final shipping costs may vary depending on exact packaging weight.

If additional shipping charges apply due to weight or special packaging requirements, customers will be contacted before shipment.

Delivery times vary based on destination and shipping carrier.

Estimated shipping times are not guaranteed and may be affected by:

Tracking information will be sent to the email provided at checkout once your order ships.

International customers may be responsible for customs duties, taxes, or import fees depending on their country.

Meta Lux Jewelry is not responsible for these charges.

Meta Lux Jewelry is not responsible for lost, stolen, or delayed packages once the package has been marked as delivered by the shipping carrier.

Customers should contact the shipping carrier directly regarding claims.

Customers are responsible for providing accurate shipping information.

Meta Lux Jewelry is not responsible for orders shipped to incorrect addresses provided by customers.

Meta Lux Jewelry
Email: supportmettlux@gmail.com
Phone: (917) 227-4573