Terms of service

Terms of Service

Welcome to Meta Lux Jewelry. By accessing our website and purchasing products from our store, you agree to the following terms and conditions.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using this website, you confirm that you are at least the age of majority in your state or country of residence.

You may not use our products for any illegal or unauthorized purpose.

Product Information

We strive to display our products as accurately as possible. However:

  • Product colors may vary depending on your screen/device settings
  • Some items may appear slightly different due to lighting or photography
  • Product sizes, weights, and measurements may vary slightly

Certain jewelry items may be made-to-order, custom-made, or available for pre-order.

Pricing

All prices listed on our website are subject to change without notice.

We reserve the right to modify or discontinue products at any time without notice.

For heavier items, final shipping costs may be adjusted based on actual packaging weight.

Orders

We reserve the right to cancel or refuse any order at our discretion.

This may include:

  • Suspected fraud
  • Incorrect pricing errors
  • Product availability issues
  • Incomplete payment verification

If your order is canceled, you will be notified and refunded if payment was already processed.

Custom Jewelry Orders

Custom jewelry orders require customer approval before production begins.

Once production begins:

  • No cancellations
  • No returns
  • No refunds

Customers are responsible for reviewing all design details before approval.

Shipping

Processing times may vary depending on inventory and production timelines.

Meta Lux Jewelry is not responsible for shipping delays caused by:

  • Shipping carriers
  • Customs delays
  • Weather delays
  • Incorrect shipping addresses provided by customers

Returns & Refunds

Please review our Return & Refund Policy for full details.

By purchasing from Meta Lux Jewelry, you acknowledge and agree to our return conditions.

Intellectual Property

All content on this website—including logos, product images, branding, graphics, and written content—is property of Meta Lux Jewelry and may not be copied or used without written permission.

Contact Information

For questions regarding these Terms of Service:

Meta Lux Jewelry
Email: supportmettlux@gmail.com
Phone: (917) 227-4573